Privacy Policy

• We only collect what we need to run the exchange, keep it honest and get paid.
• We never sell your personal data and we don't use advertising cookies. In the EU, EEA, UK and Switzerland analytics cookies are used only if you say yes; elsewhere you can turn them off at any time.
• Card details go to our payment provider, not to us.
• You can see, correct or delete your data — just email support@sharelum.com.

• Account: your name, email address and a securely hashed password (we never store it in plain text).
• Waitlist: your name, email, whether you're joining as a seller or tester, your referral code and who referred you.
• Platform activity: products you list (with their Etsy links), tests you claim, reviews you write and their links, snaps movements, requests, community posts, likes and saves.
• Support: the messages you send us and our replies.
• Billing: your plan and subscription status, and invoice records from our payment provider. We don't receive your full card number.
• Technical: basic logs (like IP address and browser type) that our hosting provider records to keep the service secure and working.
• Usage analytics: the pages you open, how long you stay and how far you scroll, which buttons and links you click, which forms you send (their name, never what you typed), the referring site and campaign tags, your device type and country. Without your consent these events carry no identifier; we only keep a daily-rotating, irreversible hash of your IP address and browser to count unique visitors. If you accept analytics cookies, we also store a random visitor id on your device so visits can be linked over time.

• Create and secure your account, and keep you signed in.
• Show products to testers, run tests and requests, and keep the snaps ledger.
• Moderate reviews and prevent abuse — for example blocking self-reviews and review swaps.
• Manage the waitlist and send founding invites in order.
• Process subscriptions and answer support requests.
• Send service emails: invites, password resets, and important account or policy updates.
• Understand how the site is used (which pages help, where people get stuck) so we can improve it.

We rely on our contract with you to provide the service, our legitimate interest in keeping it safe and honest, and your consent where the law requires it.

• Other members: sellers see the testers working on their products and their reviews; community posts are visible to members. Your email isn't shown to other members.
• Our moderators and admins see what they need to approve listings, verify reviews and answer support.
• Service providers acting for us: our hosting provider Vercel (which also measures page speed and counts visits without cookies, see below), Google (Google Analytics, see below), our database provider, LemonSqueezy (payments), our email provider, and Microlink, which opens a public product link you paste to fetch its photo when the shop blocks direct requests (it receives only that public link). They may only use your data to provide their service to us.
• The law: if we are legally required to, or to protect members from fraud or harm.

We never sell personal data or share it for advertising.

• A secure session cookie keeps you signed in.
• Your browser remembers small preferences on your own device: light/dark theme, posts you chose to hide, your waitlist code, whether you've seen the card-deck hint, and your email while you reset your password.
• We count visits and measure page speed with Vercel Web Analytics and Speed Insights. They set no cookies and don't identify you or follow you across sites: they record the page, referrer, country, device type and loading times, in aggregate.
• Our own analytics record how the site is used (see “What we collect”). Until you choose, nothing is stored on your device for them.
• We use Google Analytics 4 in Google Consent Mode. If you are in the EU, EEA, UK or Switzerland, it sets no cookies and sends only cookieless measurements until you accept analytics cookies. Elsewhere, analytics cookies (such as _ga) are on by default and you can decline them at any time. Google processes this data for us; ad storage is always off.
• Your choice is saved in a small cookie (sl_consent) that applies to sharelum.com and all of its marketplace sites, so you only answer once.
• We don't use advertising cookies, and ad storage stays off even if you accept analytics.

You can change your choice at any time:

We keep your data while your account is active. When you ask us to delete your account, we delete or anonymise your personal data within 30 days, except records we must keep by law (such as billing records) or need to prevent fraud.

Waitlist entries are kept until the founding launch ends or you ask us to remove yours.

Raw usage-analytics events are deleted automatically after 13 months.

Depending on where you live, you can ask to access, correct, export or delete your personal data, or object to or restrict how we use it. You can update most profile details yourself in Account settings.

To make a request, email support@sharelum.com from the address on your account. We'll reply within 30 days. You can also complain to your local data protection authority.

All traffic is encrypted (HTTPS), passwords are hashed, and only the people who need it can access member data. No system is perfectly secure, but if a breach affects you we will tell you promptly.

Sharelum is for adults (18+). We don't knowingly collect data from children.

If we change how we use your data in a way that matters, we'll tell you by email or in the app before it applies.

Questions or requests: support@sharelum.com.